I highly recommend this book. Whether you are a business leader, local church leader, pastor, overseer, or ministry leader, when you read the book you will move toward absorbing the many great insights the book has to offer. The book is research-based, practical and realistic. They suggest that:
Kind leaders are framers. They reinforce expectations for others by establishing clear boundaries, standards of conduct, challenging goals, and organizational values.
Kind leaders are interpreters. They tell the truth about how each person and the entire group is doing. They help individuals adapt to change and make sense of their efforts.
Kind leaders are enablers. They stimulate calculated “stretch” and risk-taking, without sheltering people from their own mistakes. They fight cynicism and facilitate growth.
Baker and O’Malley ascribe six attributes and behaviors to leading with kindness:
Compassion … Staying in touch with people's everyday challenges and problems.
Integrity … Reliably acting on established values and keeping promises and confidences.
Gratitude … Appreciating others for their essential help in keeping a business going.
Authenticity … Being honest about being oneself and not playing for the crowd.
Humility … Tempering optimism with realism and accepting responsibility for failures.
Humor … Tapping the power of laughter to diminish anxieties and bolster group cohesion.
In the end, it gets down to character, maturity and a genuine respect for other people. Kindness is a way of viewing the world and it can only come from within.
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